FAQs & Support

Don’t worry, your payment will stay safe with us and be applied to the course when you attend it. You can defer your course for up to 6 months. If a deferment isn’t requested within this time, unfortunately the payment can’t be refunded or moved to a future course.

We don’t offer cancellations or refunds. However, the good news is that you can use your payment to defer the course and attend it at a later date.

Any discounts available for a course will be mentioned on its course page. We also offer referral discounts wherever applicable. To know more about referral benefits, just drop us an email at ffasupport@hertshtengroup.com

Our payment partner is Razorpay, and you can view all available payment methods directly on the payment page. At present, we accept payments in a single lump sum.

To enroll in a paid course, simply click on the “Enroll” button. You’ll be taken to the payment section, where you can choose the payment method that works best for you.

Certificates are awarded only for paid courses. To earn one, you’ll need to attend at least 75% of the classes, complete the course, and pass the exam conducted at the end.

For a free course, simply complete all the modules to finish your learning. For a paid course, once your payment is done, you’ll receive further details about the classes via email. After that, all you need to do is attend the classroom training.

Just click on the “Enroll” button to get started. For free courses, your enrollment will be confirmed instantly. For paid courses, you’ll simply need to complete the payment process to finalize your enrollment.

Simply register on our website. Registration is absolutely free.

Free courses can be taken anytime, at your own convenience, from home or the workplace. Paid courses are conducted through live online sessions, depending on schedule and availability. All the details will be shared with you via email once your enrollment is successful.

Futures First Academy offers free, paid and other certificate courses for all types of learners.

Our trainers are seasoned industry experts from the research and market analysis teams within Futures First and the industry. With over 10 years of experience in international markets, they bring a strong blend of theory and practical insights to make learning engaging and relevant.

Futures First Academy is a entity of Futures First, a leader in global derivative markets. Read more here on the Home page and About Us page.